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Every business gets a chat page at yourname.baza.chat. Customers open it, see who you are and start chatting with your assistant straight away. Share it anywhere: in your social media bio, on receipts, in your email signature, or printed as a QR code.
A business's chat page, with its name, about and suggested questions

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What’s on it

  • Your business name, logo and cover picture.
  • A short headline and a few lines about you.
  • Your contact details and links.
  • A few suggested questions, so customers can start a chat with one tap.

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Set it up

The chat page editor: share, appearance, profile, about, questions and links
Open your assistant’s page, go to Channels, and press Configure on the chat page. While you make changes, you see the page the way customers will. Save changes saves everything at once. The chat page belongs to your first assistant.

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Suggested questions

Suggested questions sit under your greeting, so customers can start with a tap. Your chat page and your website chat share one list:
  • Your chat page shows up to 5, under Ask me about.
  • Your website chat shows the first 3, under its greeting.
Put the questions customers ask most at the top. Drag them to change the order. You can write your own, up to 5, or let Baza write them:
  • Leave every row empty and save. Baza writes up to 5 questions your customers are likely to ask and your assistant can really answer. It uses what you’ve taught it: your facts, website and files. Each time you add or remove something, it writes them again a moment later. Until your assistant knows anything, they’re general questions any business is asked.
  • Import from quick answers fills the rows with the questions your facts already answer, in your own words first.

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Change your address

Your address is made from your business name. On Pro you can change it to one you choose.
1

Open the address

In the chat page’s settings, press the pencil (Change address) beside Your address.
2

Pick a new one

Choose something short that customers can type or remember. Use 3 to 63 characters: small letters, numbers and hyphens, never two hyphens together. Baza checks it’s free as you type.
3

Save it

Press Save address.
Your old link and QR code stop working the moment you save. Update anything you’ve printed or shared.
If you chose an address on Pro, it keeps working if you change plans later.
On Pro you can choose your page’s address.